Members News

Etex Building Performance (Siniat) and DIY SOS Monmouth

Last March, Etex Building Performance (Siniat) received an email from the BBC asking us if they would be interested in helping them with a project they were doing just across the Severn. Scott Stronach “We jumped at the chance before we even read the story of the Fairlie family from Monmouth.”

“We donated all the plasterboard and compounds for the job and, with the help of our logistics partners at Wincanton, we delivered to site on one of our smaller lorries.”

That has been the first of many projects they’ve been able to help with.

Scott: “We’ve supplied the materials for the Children In Need 2016 project in Blackpool, the Help for Heroes 2016 project in Manchester and in March this year, we donated the materials for a project in Hartcliffe in Bristol.”

This last image is the Fairlie family with one of our Customer Service Department colleagues, Nicola Gostlin at the Big Reveal.

Scott Stronach – Internal Communications, Etex Building Performance : 07580 778 207; [email protected]

Members News

Nisbets wins prestigious Queens Award for Enterprise

Locally based business Nisbets (Catering equipment supplier), has been awarded a highly prestigious Queen’s Award for Enterprise, for International Trade.  Originally formed in Bristol in 1983, Nisbets trades in 100 countries worldwide and has direct sales operations in 9 territories including Ireland, The Netherlands, France, Spain and Australia and 35 retail outlets around the world.  Total export sales have grown by 205% since 2010.


Andrew Nisbet, Chairman and founder of Nisbets PLC, is delighted to receive such a prestigious award:
“To be awarded the Queen’s Award for Enterprise is a great honour and a huge tribute to the work of Nisbets colleagues worldwide. Our philosophy around the globe is exactly the same of that in the UK; to provide high quality equipment, at an affordable price, with next day delivery and exceptional customer service. As a result, Nisbets is a one-stop shop for catering professionals. I am extremely proud that we have been selected for this award, and pay tribute to the continuous hard work of the entire team.”


Nisbets is the UK’s largest supplier of catering equipment with over 25,000 products available from popular brands including Buffalo, Polar, Vogue, Waring and Chef Works.  Customers can purchase via the website (, the sales order line (0845 140 5555), or via one of their 25 retail outlets nationwide.


The award entitles Nisbets to use the Queen’s Award emblem for 5 years in recognition of their achievement. The award will formally be presented by Her Majesty Queen Elizabeth and the Duke of Edinburgh later this year.

News Transport

SevernNet Flyer route and timetable change from Monday 15th May

Service extension to Central Park and Western Approach

Shirehampton and Lawrence Weston no longer directly served

With effect from Monday 15th May the SevernNet Flyer will be operating to a new timetable with a number of changes to the route.


The SevernNet Flyer was established as a pilot service (as part of the SevernNet Working Coastal Community Fund initiative) and has been running since January 2016. The funding for this pilot service comes to an end in July 2017.


A decision has been taken by South Gloucestershire Council (who commission the service from Wessex Bus) to amend the route in these last couple of months of funded service. This will enable a service extension to Central Park and Western Approach Industrial Park in the north of our area and shorten the journey time from Avonmouth to Cabot Park.


This service extension provides access to a new area. To accommodate this, the SevernNet Flyer will only be picking up (in residential areas) at Avonmouth Station and Avonmouth Village. Passengers from Shirehampton or Lawrence Weston will no longer be directly served.

SevernNet and other stakeholders are working with local employers to develop an employer led service to replace this pilot service later in the summer. More news is expected in the coming weeks.

We welcome your views and feedback on the impact of any changes and on the future of the SevernNet Flyer. We are also keen to hear from employers with a concern about the options available to employees to get to work across the area.

Email [email protected], call 07969 569 444 or come along to the Sustainable Transport Forum on Wednesday 17th May from 09:30 -12:30 (email [email protected] to reserve a place) and/or the SevernNet Business Breakfast on Thursday 18th May from 07:30 – 09:00 (Book here).

News Transport

SevernNet Flyer possible delays this week

St. Modwen’s Link Road is closed this week (Monday to Friday) to ensure the safety of contractors, as ANPR technology is installed. This is impacting the SevernNet Flyer Shuttle Bus service which uses this route.

Wessex Bus, the operator, will do its best to minimise delays, and will ensure that all stops are still served..Delays of up to 15 minutes may be unavoidable at some times.

If you have any questions or concerns please call Wessex on 0117-321-3190 or email [email protected] and [email protected]

Events News

May 2017 Business Breakfast

May’s Business Breakfast is on Thursday 18th May 2017.
Our hosts this month are Accolade Wines.

There will also be lots of opportunities to network, and a 60 second slot to introduce yourself and your business to the room, together with refreshments and a light breakfast.

Please register here. Numbers will be strictly limited to 50 so book in good time.

Please note that Business Breakfasts are free to attend for SevernNet members. Non-members may attend two Business Breakfasts before joining. There is more information about Membership and a Membership Form here.


At this month’s meeting…

Gil Woodward from Accolade Wines

Gil Woodward will introduce the work being done to enable Accolade Wines to become a leader in manufacturing and resource and energy efficiency.

A significant energy user, Accolade Wines is in the process of seeking planning permission for a wind turbine to generate some of its power needs from a renewable source.

Clean Earth and Argand Solutions are supporting this initiative.

GENeco’s Charlotte Stamper will share some circular economy ideas being explored with Accolade Wines.

There will be an opportunity to view the production floor from the gantry.

Eleanor Armstrong from Avonmouth C of E Primary School

Avonmouth Church of England Primary school welcomes children from nursery through to year six. Our vision is: ‘Inspired, Happy children, Learning for Life’. We work especially hard to make sure that children feel safe and happy at the school. We aim to provide children with a stimulating and exciting environment to learn.

We are keen to develop closer relationships with local businesses and are proud to be a SevernNet member.

We’re working on three projects during the Spring and Summer to install new willow fencing on the school field,  install new tower in the nursey garden with protected matting and install new playground equipment on the playing field.  If you think you’d like to be involved in these projects or help towards fundraising please let us know.



About the host…

51 brands sold across more than 140 countries

More than 1600 employees across 12 countries

Accolade Wines has the largest wine warehouse and distribution centre in Europe

Accolade Park fills over 1,000,000 bottles per day in sizes ranging from 187ml to 75cl and cask manufacturing between 1.5L and 10L


We’re also looking forward to welcoming our two new members:

·         eeTEQ

·         IDS Refrigeration Services Ltd

To book your place at May’s Business Breakfast meeting, please click here. We encourage early booking for this event.

We look forward to seeing you there and would appreciate car sharing where possible.


Events News

April 2017 Business Breakfast – Thu. 20th April – Summary


We enjoyed Nisbets delicious bacon baps and learnt more about ‘Colleagues, Customers and our Community’ from them. This was a thread which featured through the morning.


Our two new Members – eeTEQ ltd and IDS Refrigeration Services were welcomed.


Ambition Lawrence Weston shared their work to support local residents into employment; we heard from Key4Life and their programme to support offenders back to work; and discussed the SevernNet Flyer shuttle bus.


We also managed to fit in a tour of Nisbets Access 18 Warehouse and Contact Centre, as well as having time to chat and network.


Nisbets Colleagues, Customers and our Community’


Nisbets will be celebrating 35 years in business next year, and now operates out of four main sites in Avonmouth. Their flagship megastore National Catering Equipment Centre (St. Brendan’s) will be opening later this year (the building with the wavy roof at the end of Avonmouth Way ).


They’re also celebrating the award of a highly prestigious Queen’s Award for Enterprise, for International Trade, announced the day after the breakfast.


Zoe Joyner, Engagement Manager, explained the importance of ‘Our Values’ and how these are at the heart of the business.




Colleague Engagement is central to the culture of the business, supporting retention, new talent recruitment and behaviour, all reflected in the values. The programme has been driven from the responses to the 2012 and 2013 Engagement Survey and includes:

Building ‘The Canteen’ which can also showcase products
Colleague Handbook
History Board illustrating the companies journey
Free of charge Final Mile Transport, facilitating an easier journey to work and an increase in numbers of local people employed.
Wellbeing and sports
DASS Counselling (debt and income advice)
Learning and Development.


Nisbets in the Community was set up in 2012 to facilitate a coordinated approach to community support. Nisbets is proud that the company is talked about with great affection within the community, and colleagues feel proud to work for Nisbets.

A significant part of the budget supports covering ‘final mile transport into work’. This is one of the factors supporting an increase in employment from the local area from 15% to 35%.

Other actions include supporting a monthly pensioner’s lunch in The Canteen, the Penpole Lunch Club in L. Weston, Avonmouth annual Christmas Lunch and a Funday at Avonmouth Football Club.


Nisbets also supports Key4Life – an organisation working to get young offenders back into work (see below).


Customer Service at Nisbets. Bringing customers back to the centre of the business has been key in recent years. This starts with Nisbets Customer Promise and is a thread throughout the business’s operations beginning with Training. The programme was informed by a review of 6 months of customer feedback such as product failures. Cross departmental workshops were run to develop new approaches and enable business wide ownership of processes. The business’s KPI’s are increasingly customer-centric.

Nisbets is now in the Top 50 companies in the UK for Customer Service .


Colleague Retention is good. 200 colleagues have 10+ years of service, although retaining younger people remains a challenge. Nisbets has a long standng policy of recruiting from within, enabling colleague progression.


Nisbets presentation from the morning can be downloaded here


Ambition Lawrence Weston


Ambition Lawrence Weston (ALW) was set up by local residents to enable community development and a better future for residents. Lawrence Weston is a post-war trading estate and an area of significant disadvantage, whilst neighbouring the Avonmouth and Severnside industrial area. The community has suffered from a feeling of neglect and de-prioritisation by the City. The final straw was the withdrawal of the Further Education college a few years ago.


Change came about through the development of a resident led Community Plan and Big Local Funding. This enabled the recruitment of a Manager (Mark Pepper) and the establishment of ALW as the delivery vehicle.


Local people love living in Lawrence Weston, with its green spaces and community spirit. They are working to make it a place to be proud of and developments include the arrival of a Lidl supermarket and a Community Health and Work Hub


Joanne Clarkson provides support to help local people get back into work, including the long term unemployed, single parents and others with mental health challenges. ALW is able to run workshops together with employers looking to recruit locally, and can provide advice to employers on engaging local people.  We encourage employers to get in touch with Joanne ([email protected];  07585 702016).


ALW is also keen to work with businesses to support them in fulfilling their Corporate Social Responsibility remit, and can assist with brokering projects and events with community groups and schools.





Avonmouth, Lawrence Weston and Shirehampton Energy Group

David Tudgey from ALW introduced the ground-breaking CHEESE project which is helping local residents improve the energy efficiency of their properties through the support of thermal imaging and local energy advice and support.


ALW supported the delivery of the Lawrence Weston 4.2 MB Solar Farm which is bringing £155,000 of unrestricted funding back into the community over the lifetime of the installation. This funding will be used in many ways for the community. Importantly it will provide core funding for ALW, providing economic stability and giving confidence to stakeholders and investors in ALW’s longevity.


Community owned onshore Wind Energy Opportunity – There is an opportunity to work together with a local business(es) to develop onshore wind turbine(s) that could be owned (wholly or partly) by the community. This would deliver the host site reduced cost renewable energy, reduce carbon emissions and provide an annual contribution to help alleviate fuel poverty and disadvantage in the area. If this is of interest please could you complete the following survey which should take no more than 5-10 minutes:




Dave Gardner and Emma Tizzard introduced Key4Life and the work the organisation is doing to support young offenders back into work, enabling them to change their lives around.


Please have a look at their website and the work they have been doing. They are working with talented young people who may have had a poor start in life, but could be an asset to your business.


Nisbets is working with them, running a three day work taster, with opportunities for employment


You can email Emma on [email protected]; 07812 996238


SevernNet Flyer Shuttle Bus Service


The SevernNet Flyer was established as a pilot service (as part of the SevernNet Working Coastal Community Fund initiative) and has been running since January 2016. The funding for this pilot service comes to an end in July 2017.


It is now essential that Employers work together with SevernNet and other stakeholders to develop an employer led service to replace this pilot service later in the summer.


The importance of the service supporting local residents getting to work and connecting those coming into the area by bus or train was stressed by those attending.


To get involved contact Kate Royston ([email protected]; 07969 569 444). More about the SevernNet Flyer here.

New Members welcomed this month

Our two new Members – eeTEQ ltd and IDS Refrigeration Services were welcomed.


We encourage local businesses to become Members and support our work across the area facilitating co-operation and collaboration. Our regular newsletter including transport bulletins, Business Breakfasts, Transport Forum and supporting work, Health & Safety Peer to Peer Group, Circular Economy initiatives and more need financial support which is funded through Member contributions. A relatively small contribution from you helps fund a significant benefit for businesses across the area.


Up and Coming Events

The next Transport Forum will be on 17th May 2017. This is a valuable and informative platform bringing stakeholders together to discuss local transport challenges and opportunities.  If you’re interested in attending please email [email protected]


A date for local health and safety professionals: the next Health and Safety Peer to Peer networking group will take place on July 13th at The Bristol Port Company. If you’d like to join us please email [email protected]


Thank you for helping to make this month’s event a success. The next Business Breakfast will be hosted by Accolade Wines on May 18th. We’ll be learning more about Accolade Wines and their operations across the world, together with their plans to install a wind turbine. We look forward to seeing you there.



Events News

CHEP hosting next Health and Safety Peer to Peer Group – 5th April 2017

Nick Phillips (Site Manager) at CHEP, Western Approach Industrial Park,  will be hosting our next Health and Safety Peer to Peer Network on Wednesday 5th April 2017 from 09:30 until 12:00.


The session will include:

an overview of the CHEP site, what they’re doing and a tour of the site. Please bring your own PPE if you can, particularly your own safety shoes.
An update from Bond Dickinson (Stephen Panton) on managing Contractors/Supply Change Risks and Effective Health and Safety Governance (which requires a joined up approach between those responsible for compliance, HR and procurement functions)
Plenty of time to exchange information on current challenges, opportunities, training etc.

If you’d like to join us please email or call Kate Royston ([email protected]; 07969-569-444).